Order & Returns
For packages lost in transit, all claims must be submitted within 7 business days from the date you received the items.
You must submit all claims via your order management dashboard under each order's detail page.
After Christ Armour brand apparel investigates the issue, if it is determined that the product is damaged, defective, or if there is an error concerning printing, we will submit your product for a refund or replacement.
Any refunds are at the full discretion of Christ Armour brand apparel and will only be issued in the form of a credit to your Christ Armour brand apparel balance. Credits may not be cashed out and may only be used on the Christ Armour brand apparel platform. Users are liable for incorrect addresses. You must provide a correct address and pay the reshipping costs which can include product costs and shipping.
If you haven't registered an account www.christarmour.ca and added a billing method, you agree that any returned orders due to the wrong shipping address or a failure to claim the shipment won’t be available for reshipping and will be donated to charity at your cost. We will not issue a refund.
If an order is returned to Christ Armour brand apparel due to an incorrect address or if the shipment goes unclaimed and is returned to our facility, you will be liable for the cost of a reshipment. The user is liable for re-shipment costs including the original shipping cost of the product plus a service charge of $6.00. If no re-shipping address is provided or Christ Armour brand apparel cannot reach you, the package(s) will be donated after two weeks of receipt of your package by Christ Armour brand apparel. The service fee excludes any Charge On Delivery (C.O.D) fees that may get charged by the fulfillment operator and handling fees.
Christ Armour brand apparel accept returns of sealed goods, such as but not limited to: face masks and the like, which are not suitable for return due to health or hygiene reasons. You hereby agree that any returned orders with face masks or undergarments won’t be available for reshipping and will be disposed of. This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations--